A couple of weeks ago, I saw a pillow and wanted it, but didn’t buy it. I was shopping with a friend, and told myself I didn’t need one more pillow. It wasn’t a need, but a want from years ago, regarding a similar pillow.
When I first saw the pillow it was sitting on the floor with some other sale items. The sales lady picked it up admiring it’s cuteness and announced, “It’s on sale for 30% off!”
Oh the temptation of it all! I knew the brand and it wasn’t cheap. It was the same brand as the framed note I shared in when grey turns to blue. I left the store without it, but the pillow stayed on my mind. A couple of days later, I called the store, but the pillow was nowhere to be found.
I wasn’t discouraged. When something like this happens, I just see it as the timing being off. It didn’t stop me from walking into the store to look at candles a few days after the call. I didn’t see a candle that I had to have, so I strolled around the shoppe. There was a wall with pillows on display, and looking up at the wall I saw the pillow.
The pillow that had been 30% off was on display, and not on sale anymore. I wished everyone a good day, and left the shoppe. I found it interesting and saw it as a chance for someone to do the right thing, but would they?
On the way home, my phone rang.
It was a clerk from the store asking if anyone ever found the pillow for me. She had come across my note and wanted to ask. I told her no one had located it, but I saw it today. It was on the wall display with the other pillows.
She was flabbergasted, and apologized profusely. I smiled and told her it was no bother. She said, “Maybe it will be on sale again after Christmas.” I said, “Maybe it will.” We hung up and the conversation was over, so I thought.
An hour later, my phone rang again.
It was the same lady I had spoken with previously. She said the store manager would like for me to have the pillow, and would sell it to me for 50% off! I told her I’d be right there.
When I walked into the store, the manager saw me and said, “You could have just told me the situation.”
I thanked her for providing excellent customer service, but she knew I was waiting to see how it would end, and was happy she did the next right thing.
The title to this post has been sitting in drafts for a while. I’ve been waiting for something like this to unfold to use it. There is still goodness in people. We may not see it as often as we like, but that’s when we have the opportunity to be the reason.